图书简介
本书根据商务企业涉外秘书主要工作任务与典型职业活动需要编排教学内容，重点突出涉外秘书商务函件、会务组织、事务处理等工作内容，按项目任务驱动、情景案例先导等新型高职教育理念编排单元教学内容，并强化了相应的实践实训环节，以突出高职教材的应用性与技能性特色。本书注重知识与技能、语言与文化的结合，既有利于培养文秘专业学生运用英语的交流能力、跨文化交际能力，也有利于培养学生的思维能力、迁移能力和职业能力。通过对本书的学习，可提高涉外文秘、文秘专业及其他专业学生从事涉外秘书工作时必备的英语听、说、读、写、译的实践能力。
本书由国家示范性高职院校相关专家与涉外企业资深秘书合作开发，是“高职高专商务英语类专业规划教材”之一。不仅可作为文秘专业、涉外文秘专业相关课程主教材，也可作为在职人员学习和从事涉外文秘工作的参考用书。
目录
Unit 1 Receiving Visitors
Part Ⅰ Read and Talk
Conversation 1 Receiving Visitors
Conversation 2 Dinners and Banquets
Conversation 3 Seeing Visitors off
Part Ⅱ Practical Writing
1. Toast
2. Welcome Speech and Answering Speech
3. Farewell Speech and Send-off Speech
4. Visitors Registration Form
Part Ⅲ Exercises
Part Ⅳ Supplementary Reading
Getting Some Knowledge of a Secretary
Unit 2 Entertaining Guests
Part Ⅰ Read and Talk
Conversation 1 Recreational Activities
Conversation 2 Arranging Sightseeing
Conversation 3 Shopping
Part Ⅱ Practical Writing
1. Itinerary
2. Greeting Card
3. Letters of Congratulations
4. Tour Guide Speech
Part Ⅲ Exercises
Part Ⅳ Supplementary Reading
What Makes an Efficient Secretary?
Unit 3 Phones, Faxes and E-mails
Part Ⅰ Read and Talk
Conversation 1 A Business Call
Conversation 2 Booking Tickets
Conversation 3 Hotel Reservation
Part Ⅱ Practical Writing
1. Telephone Message
2. E-mail
3. Faxes
Part Ⅲ Exercises
Part Ⅳ Supplementary Reading
The Traditional and Modern Offices
Unit 4 Invitations
Part Ⅰ Read and Talk
Conversation 1 Invitation to a Dinner
Conversation 2 Invitation to a Trade Fair
Conversation 3 Declining an Invitation
Part Ⅱ Practical Writing
1. Invitation and Reply
2. Letters of Invitation
3. Visiting Card
Part Ⅲ Exercises
Part Ⅳ Supplementary Reading
Social Customs about Invitations in America
Unit 5 Plans, Reports and Summaries
Part Ⅰ Read and Talk
Conversation 1 Discussing Plans
Conversation 2 Making Schedules
Conversation 3 Giving Reports
Part Ⅱ Practical Writing
1. Plan
2. Report
3. Summary
Part Ⅲ Exercises
Part Ⅳ Supplementary Reading
Diaries and Planning
Unit 6 Conferences and Exhibitions
Part Ⅰ Read and Talk
Conversation 1 Meeting Arrangements
Conversation 2 During the Interval of the Meeting
Conversation 3 Attending the Exhibition
Part Ⅱ Practical Writing
1. Notifications of Meetings
2. Agendas
3. Minutes
Part Ⅲ Exercises
Part Ⅳ Supplementary Reading
How to Take Minutes
Unit 7 Filing Management
Part Ⅰ Read and Talk
Conversation 1 Filing System
Conversation 2 Filing Instructions
Conversation 3 E-Filing
Part Ⅱ Practical Writing
1. Memorandum or Memo
2. Bill and Form
3. Notice
Part Ⅲ Exercises
Part Ⅳ Supplementary Reading
How to File Catalogues from Potential Suppliers Efficiently
Unit 8 New Product Launch
Part Ⅰ Read and Talk
Conversation 1 Preparing for New Product Launching
Conversation 2 Issuing the Information about the New Product
Conversation 3 Q~-A Session
Part Ⅱ Practical Writing
1. Press Release
2. Poster
Part Ⅲ Exercises
Part Ⅳ Supplementary Reading
Advertising a Product on the Internet
Unit 9 Business Correspondence
Part Ⅰ Read and Talk
Conversation 1 Inquiry and Offer
Conversation 2 Counter-Offer and Counter-Counter-Offer
Conversation 3 Payment and Delivery
Part Ⅱ Practical Writing
1. Enquiry
2. Offer
3. Counter Offer
Part Ⅲ Exercises
Part Ⅳ Supplementary Reading
Inquires and Offers
Unit 10 Business Negotiations, Contract and Agreement
Part Ⅰ Read and Talk
Conversation 1 Business Negotiations
Conversation 2 Signing a Contract
Conversation 3 After the Agreement
Part Ⅱ Practical Writing
Contract and Agreement
Part Ⅲ Exercises
Part Ⅳ Supplementary Reading
How to Write an Effective Contract
Unit 11 Complaints, Adjustments and After-sales Services
Part Ⅰ Read and Talk
Conversation 1 Complaints
Conversation 2 Adjustments
Conversation 3 After-Sales Services
Part Ⅱ Practical Writing
Letter of Complaint or Claim and Their Replies
Part Ⅲ Exercises
Part Ⅳ Supplementary Reading
What You Need to Know for Writing an Apology Letter
Unit 12 Job Hunting
Part Ⅰ Read and Talk
Conversation 1 Before the Interview
Conversation 2 At the Interview
Conversation 3 Follow up the Interview
Part Ⅱ Practical Writing
1. Letters of Job-application
2. Resume
Part Ⅲ Exercises
Part Ⅳ Supplementary Reading
Jobs Rethink Necessary
Refererces
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